Privacy Policy

1. Introduction

Sigma Percentile ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our root domain (sigmapercentile.com) or any of our educational subdomains, platforms, or applications (collectively, the "Platform"). Please read this privacy policy carefully to understand our practices regarding your data.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and academic grade/target examination, that you voluntarily give to us when you register with the Platform.
• Educational & Analytics Data: Data regarding your interactions with our learning engines. This includes the subjects you study, time spent on specific problems, performance in assessments, and preferences (such as audio language selection).
• Device & Usage Data: Automatically collected information when accessing the Platform, such as your IP address, browser type, operating system, and access times.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized educational experience. Specifically, we may use information collected about you to:

• Create, manage, and secure your student account.
• Deliver targeted educational content and dynamic visualizations tailored to your learning pace.
• Analyze learning patterns to improve our pedagogical methodologies and software engines.
• Respond to customer service requests, feedback, or technical issues.
• Send administrative information, such as updates to terms, security alerts, and new platform launches.

4. Disclosure of Your Information

We strictly do not sell your personal data to third parties. We may share information we have collected about you in certain situations, such as with third-party vendors (like Cloudflare for security/routing, or secure database providers like SurrealDB) who perform services for us or on our behalf. We may also disclose your information if required by law or to protect the rights, property, and safety of Sigma Percentile, our students, or others.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (including enforcing strict HTTPS/TLS encryption across our network), please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Children's Privacy

While our Platform serves educational purposes, we do not knowingly solicit information from or market to children under the age of 13 without verifiable parental consent. If you become aware of any data we have collected from children under age 13 without consent, please contact us immediately.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via the contact form on our homepage or at our official support channels.